The payment cards have become part of our everyday life and it is important to pay particular attention to the safety and security aspects of their use. Therefore, it is important to pay attention to the following:
When using ATMs, pay attention to your surroundings and people around you.
What does option 3D SECURE mean?
3D Secure is a completely free service provided by the bank, ensuring additional security when making online purchases with Mastercard cards through websites that are part of the Mastercard SecureCode system.
This service will protect your Mastercard cards from potential misuse during online purchases. All you need for worry-free shopping is:
In addition to being completely free, this service is very easy to activate. When making an online purchase, a 3D Secure dialog box appears on the screen, verifying whether the card is enrolled in the secure shopping program. You receive a one-time OTP (One-Time Password) via SMS to the mobile phone number registered with Zapad Bank. The password is single-use, meaning a new one is sent for each subsequent purchase.
You can use the 3D Secure service with your existing Mastercard card on any computer or mobile phone, without the need for additional software or applications.
Thanks to this service, as a user, you have full control over the card's usage, preventing its misuse. Additionally, the user has insight into the transfer of personal data between them and the bank, which is inaccessible to the web merchant. All online payments are made using an activation code or password known only to the cardholder.
In case you forget your password or activation code, or in situations where three consecutive incorrect entries occur, the service is blocked. In such cases, it is necessary to call the Authorization Center at tel: +382(020) 690 069 to enable further use of this service.